SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh man, I just gotta tell you how much I'm this tri-mode connectivity feature. It's like a breath of fresh air in the world of! You know how it is, right? We've all got multiple devices these days and switching between them can be such a hassle But with this particular feature, swapping from one device to another has become nothing short of child's play. Let me paint you a picture here – imagine being able to transition seamlessly from your console to your PC without even breaking a sweat. Sounds pretty rad, doesn't it? Well guess what my friend that’s exactly what we're dealing with here This isn’t just some run-of-the-mill piece of tech; no sir! It’s more than that. I mean think about it for a second: How many times have you been playing on one device and then wanted to switch over to another but couldn't because the process was too complicated or time-consuming? With this bad boy in your hands, those problems are as good as gone! And let's not forget about the convenience factor either. Having everything connected so effortlessly means less time messing around with settings and more time getting down to business 🎮 . No need for any technical wizardry or complex setups; just plug-in-and-play simplicity at its finest. So yeah, if you haven't already guessed by now – I’m totally smitten by the whole tri-mode connectivity thing. It takes multi-device gaming experience up several notches while keeping things easy-peasy-lemon-squeezy for us gamers who would rather spend our precious minutes scoring points than fiddling around with wires and buttons. All said and done, if there's one thing that stands out head-and-shoulders above everything else when it comes to making life easier for us multi-device users - it’s definitely got to be this game-changer feature.
The anti-drift sticks are a revelation, smooth and accurate.
Boy oh boy, has this controller ever changed the game! It's like stepping into a whole new world of gaming. The customizable RGB lighting is an absolute game-changer, no pun intended. Imagine this: you're playing your favorite game in a dark room and all of a sudden, bam! All those colors start to dance around from the controller. It just adds so much vibe and atmosphere that it takes everything up several notches. Without even mentioning other features (which are also pretty rad), I gotta say: forget everything else because once you've tried this controller, trust me mate - there's absolutely no going back.
dual actuators make every impact felt, adore it!
Fantastic
No more fumbling with complex combos, thanks to the programmable macro back buttons.
I'm really enjoying the interactive motion control. Makes gaming feel much more immersive!Finally a controller works on all my platforms. Super convenient!
i've been using this wireless gamepad with my switch and it's been a great addition to my gaming setup. the hall effect sensors make the controls very precise and smooth, and the bluetooth connection is quick and reliable. the controller is ergonomically designed, making it comfortable to hold for long periods of time. the buttons and joysticks feel great and are very responsive. the battery life is excellent, lasting through many hours of gameplay on a single charge. the build quality is very good, with a sturdy and durable feel. overall, this gamepad has greatly improved my gaming experience and i am very satisfied with it. i would highly recommend it to anyone looking for a reliable and high-performing controller for their switch. it's a fantastic product that delivers on all fronts.
unbeatable
This gamepad is awesome! The customizable RGB lighting adds a fun touch to my gaming sessions.
Really like this wireless controller. Switching from Bluetooth to wired when I need it - no problem at all!
The tactile yet cushioned buttons are perfect for long gaming sessions.
dual actuators make every impact felt, love it! 🕹️
The tri-mode connectivity is a game changer. I can easily switch between my devices without any hassle, the Bluetooth connection is stable and quick! The anti-drift hall effect sticks are also fantastic, they make for smooth and accurate gameplay.
This gamepad has exceeded all my expectations! From its multi-platform compatibility to its interactive motion control - everything about it screams quality. Not to mention how comfortable the tactile yet cushioned buttons are even after hours of non-stop gaming.
Absolutely love the tri-mode connectivity, it's so simple to switch between my devices! 🎮
this wireless controller for the switch is fantastic. the bluetooth connection is fast and stable, making it easy to get started with my games. the hall effect sensors provide smooth and accurate control, which has greatly improved my gaming experience. the controller is comfortable to hold, even during long sessions, and the buttons and joysticks are very responsive. the battery life is impressive, lasting for multiple gaming sessions before needing a recharge. the overall build quality is excellent, with a solid and durable construction. i am very happy with this purchase and would highly recommend it to anyone looking for a high-quality controller for their switch. it's a great value for the price and has enhanced my gaming experience significantly.
The tri-mode connectivity of this controller is a genuine blessing. The ease with which I can switch between devices, whether it be Bluetooth, 2.4GHz or wired connection options, has made my gaming sessions so much more enjoyable and hassle-free.
Finally found a controller that works across all platforms - Switch, PC iOS Android - you name it! No more having multiple controllers lying around; one does the job perfectly well now!
No more struggling with complex combos, thanks to the programmable macro back buttons.
i am thoroughly impressed with this wireless switch controller. the bluetooth connectivity is seamless and reliable, allowing for uninterrupted gaming sessions. the hall effect sensors provide incredibly precise control, which has made a noticeable difference in my gameplay. the controller is very comfortable to hold, thanks to its ergonomic design, and the buttons and joysticks have a satisfying tactile response. the battery life is another highlight; it lasts for many hours on a single charge and recharges quickly. the build quality is top-notch, with a sturdy and durable feel. this controller has exceeded my expectations in every way and has become an essential part of my gaming setup. i highly recommend it to anyone in need of a high-quality, reliable controller for their switch.
Finally found controller that works on all my platforms. Super handy!
I am thoroughly impressed by the anti-drift hall effect sticks on this gamepad. They are engineered for precision and provide consistent and smooth performance that maximizes my gaming potential. It's like they've been designed just for me.
This gamepad is amazing! The customizable RGB lighting adds such a fun touch to my gaming sessions.
Really appreciate this wireless controller. Switching from Bluetooth to wired when I need it - not an issue at all!
ok
this bluetooth gamepad has quickly become my go-to controller for my switch. the hall effect technology makes the controls incredibly accurate and responsive, giving me a competitive edge in my games. connecting it via bluetooth was straightforward and i've had no issues with connectivity since. the controller is ergonomically designed, making it comfortable to hold for long gaming sessions. the buttons and joysticks feel great, with just the right amount of resistance. the battery life is excellent, easily lasting several hours on a single charge, and it charges up pretty quickly too. the overall build quality is impressive, with a solid and durable feel. this gamepad has definitely improved my gaming experience and i couldn't be happier with my purchase. highly recommend it to anyone looking for a reliable and high-performing controller.
Complex combos used to be my nemesis until I got this wireless switch controller with programmable macro back buttons. Now executing complex combos is as easy as pressing a button! This feature alone has enhanced my gameplay tenfold.
recommend
really digging this wireless controller. Whether I need bluetooth or wired connection – it's got me covered!
i've been using this wireless switch controller for a few weeks now and i'm extremely pleased with it. the bluetooth connection is reliable and quick to set up, making it easy to start gaming right away. the hall effect sensors are a standout feature, providing smooth and precise control which has improved my gaming performance. the controller is comfortable to hold, even during extended gaming sessions, thanks to its ergonomic design. the buttons and joysticks have a satisfying feel and response. battery life is another strong point; it lasts through multiple gaming sessions on a single charge and recharges quickly when needed. the build quality is robust, and it feels like it will last for a long time. overall, this controller has significantly enhanced my gaming experience and i would highly recommend it to anyone looking for a high-quality alternative to the standard controllers.
Fine
dual actuators ensure every impact is felt, love it! 🕹️
The interactive motion control feature of this gamepad takes immersive gameplay to another level entirely! Whether tilting, shaking or rotating the controller during play, every move feels real and engaging!
This gamepad comes with customizable RGB lighting which adds an extra layer of fun to my gaming sessions. The diverse lighting effects add unique touches to each session making them even more exciting than before.
impressive
Interactive motion control makes gaming more immersive. Finally, a controller that works across all platforms. Super convenient!
The tri-mode connectivity feature on this controller is nothing short of amazing. Being able to switch between devices so effortlessly has completely transformed my gaming experience. Whether I need Bluetooth for casual gaming or wired connection for more intensive sessions, this gamepad has got me covered.
This gamepad is excellent! The customizable RGB lighting adds an extra layer of fun to my gaming sessions.
Really appreciate this wireless controller. Whether I need Bluetooth or wired connection – it's got me covered!
The tactile yet cushioned buttons make for long gaming sessions.
dual actuators ensure every impact is felt, love it!
I am absolutely loving the multi-platform compatibility of this controller. It has made my gaming experience so much easier and more enjoyable, as I can now use the same controller for all of my devices.
this wireless gamepad has been great for my switch. the hall effect sensors make a noticeable difference in control accuracy, and the bluetooth connection is very stable. it's comfortable to hold, even during long gaming sessions, and the battery life is impressive. the buttons feel great and the overall build quality is excellent. it's a fantastic controller that's well worth the investment.
The anti-drift hall effect sticks are just amazing! They provide a smooth and accurate performance which greatly enhances my gameplay.
I am really enjoying the interactive motion control feature on this gamepad. It adds an extra layer of immersion to my games, making them feel much more realistic.
Finally found a controller that works across all platforms - Switch, PC iOS Android - you name it!
i'm really impressed with this wireless controller. the bluetooth pairing is quick and hassle-free, and the hall effect sensors provide very precise control. it's ergonomically designed, making it comfortable to use for long periods. the battery life is very good and it charges quickly. the build quality is solid and it feels very durable. this is a great controller for anyone looking for a reliable and comfortable gaming accessory.
This gamepad with customizable RGB lighting, but wish there would be more modes
unbeatable
This wireless switch controller is an absolute gem! The anti-drift hall effect sticks are engineered to perfection - providing smooth and consistent performance that makes every move count. My gameplay has improved significantly since I started using this gamepad.
I am thoroughly impressed by how immersive my games have become thanks to the interactive motion control feature on this gamepad. Tilt, shake or rotate – every action feels real and engaging!
I am thoroughly by the anti-drift hall effect sticks on this gamepad. They provide smooth and consistent performance which greatly enhances my gameplay.
Tri-mode connectivity is a game-changer. Switching between devices has never been easier.
this controller has completely transformed my gaming experience. the bluetooth connection is super stable and the hall effect technology makes the controls incredibly accurate. it's very comfortable to hold and the battery life is fantastic. i love how it feels in my hands and the buttons are very responsive. it's definitely a high-quality product that's worth every penny.
Finally found a controller that works on all platforms. So practical!
ok
The tri-mode connectivity feature on this controller has made switching between devices so effortless.
This gamepad with anti-drift hall effect sticks provides smooth and consistent performance.
recommend
i've been using this bluetooth gamepad for a few weeks now and i'm very happy with it. the hall effect sensors make the controls precise and smooth. connecting it to my switch was a breeze and it stays connected without any issues. it's comfortable to use and the buttons have a nice feel. the battery lasts a long time and it's easy to charge. highly recommend it!
The tri-mode connectivity really stands out. Being able to switch between devices so effortlessly has made my gaming sessions much more enjoyable.
satisfactory
Complex combos used to be a nightmare until I got this wireless controller with programmable macro back buttons. Now executing complex combos is as easy as pressing a button!
This gamepad with anti-drift hall effect sticks provides smooth and consistent performance.
I am thoroughly impressed by the programmable macro back buttons on this gamepad.