SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Man, this shed has seriously been a game changer. It's like my own personal lifesaver in the backyard. I mean, who knew that such an unassuming could pack so much punch? First off, let's talk about space - it's got plenty of it! Like, we're talking room to store all your garden tools and then some You've got shovels, rakes, lawnmowers? No problemo! This bad boy can take it all without breaking a sweat. And not just them in there either; you've actually got enough room to organize everything nicely which is something I personally dig. Now onto sturdiness because what good is a shed if it isn't going to stand up against mother nature right? Well let me tell ya', this thing is as sturdy as they come. Rain or shine, sleet or hail - doesn't matter one bit because this beast ain't budging for anything. But here’s the real kicker folks – this shed keeps everything bone dry! We’re talking Sahara desert levels of dryness here people! So no more worrying about your precious tools rusting away during those pesky rainy seasons anymore! And did I mention how much I love this thing yet? Because man oh man do I ever love it! It’s made life so much easier and honestly saved me from losing my mind over cluttered garden equipment. So yeah mate, if you're on the fence about getting yourself one of these sheds don’t be – just go for it already cause trust me when I say that you won’t regret making that move at all.
This baby here has got the looks and the brains too. It's like finding someone who can cook and clean but also has an personality - a rare combo indeed! And let me tell you, when I set my eyes on this thing for the first time, boy was I blown away by its sleek design. But hey don't get fooled by those good looks because this beast performs even better. I mean think about it - we all need some sort of storage solution right? Whether we're trying to declutter or organize our stuff or maybe just looking for somewhere safe to keep our valuables. But often times these solutions are downright ugly or they're so complicated that you'd rather deal with the clutter instead. But not this one mate! This gem over here strikes the perfect balance between form and function. The designers have really thought things through because every single detail screams quality and convenience without compromising on aesthetics at all.
I was surprised at how much I could fit in there, really maximizes the space.
This isn't your ordinary garden shed; think more along the lines of an outdoor sanctuary where every tool or piece of equipment finds its perfect spot. What impressed me most was how versatile this product turned out to be – you can customize it according to your needs – whether you want shelves or racks on one side or maybe turn part into a cozy pet house like we did for our dog Max! And let’s not forget about aesthetics: its sleek dark grey finish blends seamlessly with any outdoor decor.
Great product! Keeps everything safe from rain or shine.👍
The lockable door gives me peace of mind knowing my equipment secure.
i've had mine for months now and it still looks brand new. definitely worth the investment
🏡💖Transformed my patio space! Love that it's lockable too.
It fits perfectly on my patio and blends with my outdoor decor
I've been on the hunt for a reliable outdoor storage solution for quite some time. When I stumbled upon this shed, I was initially drawn to its sleek design and dark grey finish. But as soon as it arrived and we set it up in our backyard, I realized that it's not just about looks - this thing is incredibly functional too! It has ample inside to store everything from my gardening tools to our bulky lawnmower. Plus, the lockable door gives me peace of mind knowing all my equipment is secure.
This isn't just any shed; it’s an investment towards a neater home environment.
Our lawnmower fits perfectly in here along with other gardening tools. Very spacious inside.
This shed has been a great addition to our backyard. It's spacious, sturdy and keeps everything dry. The lockable door is a plus for security.
satisfactory
it's not just a shed; i turned part of mine into a cozy retreat for our pet dog.
Impressive
👍 👍 👍 👍 👍
recommend
My husband loves his new tool haven, says it’s the best gift ever.
As an avid gardener with a plethora of tools and equipment, finding a suitable storage unit has always been challenging. This shed however exceeded my expectations by miles! Its sturdy construction ensures durability while the widened structure allows easy organization of items varying in size. The waterproof feature is truly effective; even after heavy rainfalls there are no signs of moisture or rusting inside the shed which means all my precious tools stay dry and well-preserved.
ok
superb
Impressive
A great storage solution, keeps everything dry and secure.
ok
superb
Love the versatility - it adapts to your storage needs!
Sturdy construction with ample space for all my tools.
I must say, investing in this metal storage shed was one of the best decisions I've made recently when it comes to home improvements. Not only does it offer ample room for storing anything from garden tools to patio furniture but also provides protection against elements prolonging their life span significantly. The sloped roof prevents water accumulation ensuring further durability during rainy seasons while lockable door adds another layer of security. It's not just a storage space, it has become an integral part of our outdoor living.
Keeps everything dry and secure.
Lockable door is a plus. Feels very safe and reliable.
Love the versatility - it adapts to your storage needs!
Keeps everything dry and secure.
I'm really impressed with the amount of storage space this shed provides. It fits perfectly on my patio and blends in nicely.
The dark grey finish complements my outdoor decor beautifully. Not only does it look good, but it also offers an excellent solution for storing tools.
The durability is impressive; it's been through storms without any leaks or rusts. Definitely worth the investment.
Sturdy
With its ample room and waterproof feature, this metal storage shed has transformed my cluttered yard into a well-organized area.
Excellent
It's not just about storage; I've turned part of mine into a cozy retreat for our pet dog! Versatile and functional - couldn't be happier!
The widened structure allows for easy organization of items within the shed. It's not just about storing things; it's about maintaining order and accessibility too.
Great for organizing! Transformed our cluttered yard into a neat area.
ok
As someone who values aesthetics as much as functionality, I find this metal storage shed perfect! Its design complements any outdoor space while offering ample room for storage.
I'm really impressed
Adaptable product
Sturdy construction with plenty of space for all my tools.
I've found this shed to be extremely spacious, easily accommodating my lawnmower along with other gardening equipment. The sleek dark grey finish blends seamlessly with the rest of my backyard decor.
Great for organizing!
Love the versatility
recommend
The dark grey finish blends perfectly with our outdoor decor.
functional