SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was on the hunt for a good outdoor storage shed, and I'm thrilled to say that this one exceeded my expectations. The quality of construction is immediately apparent; it's crafted from premium 0.23mm color steel plate, which in itself promises durability. But what really impressed me were the reinforced galvanized aluminum supports, especially around the door area - you can tell this shed is built to withstand time and weather. Speaking of weather, its waterproof design is fantastic! It provides an assurance that my belongings will stay dry and protected no matter how harsh the elements get. This feature alone has saved me so much stress about potential water damage during heavy rain or snowfall. The space inside is more than sufficient for all my gardening tools and equipment; they're now organized neatly instead of being scattered all over my yard or garage. Plus, there's still room left over for other items like outdoor furniture cushions during off-seasons! What also stands out about this shed is its versatility - it could be used as a garden shed today, a utility room tomorrow, even a pet house if needed! That kind of flexibility in use makes it such great value for money. Lastly but importantly: assembly was surprisingly hassle-free thanks to detailed instructions provided with the package. And although it doesn't come with a floor (which initially concerned me), I found that setting it up on level concrete worked perfectly fine – plus gave me some customization options too! In conclusion: If you're looking at transforming your backyard into an organized haven while keeping your things secure (thanks to its lockable door!), then look no further than this incredible metal outdoor storage shed.
I have been on the lookout for a reliable outdoor storage solution, and I am absolutely thrilled with this metal shed. From the moment it arrived, I could tell that quality was a top priority in its construction. The 0.23mm color steel plate used is premium-grade, ensuring durability and longevity. What truly sets this shed apart from others though are the reinforced galvanized aluminum supports - particularly around the door area where additional strength is needed most. It's clear to see that every detail has been thought of to ensure this can withstand both time and weather conditions. Speaking of weather, one feature that I've found incredibly beneficial is its waterproof design. We experience quite heavy rainfall in our region at times; knowing my tools and equipment are protected gives me great peace of mind. The interior space provided by this shed far exceeds what you might expect from looking at it externally! There's plenty of room for all my gardening essentials plus more - everything now has its own place instead of being scattered around haphazardly in different locations. One aspect which really surprised me was how versatile this unit can be: today it serves as my garden tool haven; tomorrow it could easily transform into a utility room or even a pet house! Assembling this product was straightforward thanks to detailed instructions included within the package – no hassle whatsoever! Plus, while there’s no floor included with the shed itself, installing it on level concrete worked perfectly fine for me – offering an element of customization too! In summary: if you're seeking an efficient way to organize your backyard whilst keeping your possessions safe (the lockable door system ensures security), then consider investing in this amazing outdoor storage shed.
This is a great buy if your looking for an inexpensive shed. Did it have some scratches and dents sure but you get what you pay for and this was perfect! Using it as an outdoor garden shed with basic holiday totes and garden stuff. The shed isn't strong enough to put a real lock so don't put grandma's jewels in there, however it's perfect as a basic backyard shed. I put it together alone although not impossible def would be easier and faster with a buddy. I wouldn't have done the roof the way they suggested but rather start on one end and do the ridge as you go. Therefore your not trying to screw the ridge while hanging off the side of the roof. The doors were little confusing so def pay attention to those! Very glad they gave extra screws bc I def lost a bunch along the way! Do yourself a favor and before you start, take all the plastic off. I did this the night before and legit took about 2-3 hours! Huge time saver before you actually start.
😊 I'm impressed by how spacious it is inside yet doesn't take up much room outside. Perfect balance!
❤️🔥 The door lock gives me peace of mind knowing my belongings safe. Great feature!
The galvanized aluminum supports really make a difference - even during heavy rain, not a single inside!
👍 Love it!
😊 Our new favorite addition to our backyard.
i love how roomy this thing is, I can fit everything from my lawn mower to the kids' bikes inside without any issue
the detailed instructions made assembly a breeze couldn't be happier with this purchase
Absolutely thrilled with this shed! It's sturdy, waterproof and has ample space for all my gardening tools. The lock on the door is a nice touch too.
this was so simple to put together, the instructions were really clear which made for a stress-free assembly
Always struggled with outdoor organization until I got this shed. Now every tool has its place!
I am in love with this storage shed. It's so spacious and easy to assemble. I've turned it into a utility room and it works perfectly.
The quality of this shed blew me away. The reinforced supports make it incredibly stable, even in bad weather.
This metal outdoor shed has transformed our garden into an organized haven.
Finally found the perfect pet house for our dog! He loves his new home which also doubles as our garden tool storage – win-win situation 😊
assembling this was a breeze plus i love that i could customize it according to my needs
⭐️⭐️⭐️⭐️⭐️ The assembly instructions were so clear and straightforward - made setup a breeze!
💪The strength and durability of this metal shed are impressive! And being able to lock it adds an extra layer of security.
This waterproof storage unit is fantastic - no more rusted tools or soaked cushions after a downpour.
this isn't just any old storage space... it's built tough to last for ages
no leaks, no rust, just a solid little shed that keeps everything tidy.
no more cluttered backyard thanks to this amazing metal outdoor storage shed. Waterproof design is just what we needed here in rainy Seattle 👍
💪 It’s not just another storage space; its premium materials ensure durability.
Finally, a storage solution that looks good in my backyard. No more cluttered patio!
excellent storage solution with ample space
The reinforced supports especially around the door area make me feel secure about storing valuable items inside.
💪 Impressed by the strength of the construction - feels very stable and durable
Easy assembly, solid construction, great value for money. This outdoor storage shed ticks all the boxes!
👍 how sturdy this thing is! The steel plate and aluminum supports are top-notch.
I've found a storage solution that actually works. This metal shed has transformed my messy backyard into an organized haven.
This shed is a lifesaver! It's sturdy, waterproof and keeps all my garden tools safe and dry. The lock on the door is an added bonus.
this thing’s built like a tank but looks sleek as heck in my yard 🤩 no regrets buying this one
so glad i got this - no maintenance needed at all
Finally, a storage solution that stands up to the weather. My stuff stays dry no matter what Mother Nature throws at usli>
Not just a shed, it's a commitment to quality. Love the reinforced supports.
🌦️No weather we have had so far – sunshine or showers – nothing gets wet inside this shed.
Excellent quality and super easy to assemble. I love that it's made from high-grade steel - feels very solid and durable.
The color steel plate used for this shed gives it such an elegant look while being super durable at the same time.
Amazing product! So easy to assemble and customize according to our needs. Definitely 5 stars from me!
The door is spacious and the lock works smoothly - easy access whenever I need it.
this has turned out to be such a versatile tool for us using it as pet house sometimes utility room other times
turns out you can have both style & substance; good job whoever made these sheds 👏👏👏
👏 A versatile space! We're using ours as a pet house. Our dog loves his new home!
This shed is a lifesaver! Keeps my garden tools dry and secure. Setup was easy too.
The door of this shed is so robust, I feel like my tools are safer than ever before!
This storage shed has made our backyard so much tidier. It's maintenance-free which is a huge plus for me.
😊 Finally found what I was looking for in an outdoor storage solution. Waterproof, sturdy and secure.
Maintenance-free? sign me up! This storage shed keeps everything dry and secure without any hassle 👌
This metal outdoor storage shed has transformed my backyard into an organized haven. Love it!
the waterproof feature really stands out - no more worrying about rusty tools or damaged garden equipment 🙌
Absolutely love this product! It's sturdy, functional, looks great in my yard, and most importantly keeps all my stuff safe from weather damage.
i've been using mine as a utility room for months now & it’s holding up beautifully even with constant use 💪
Very pleased