SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ever since we got this touchless foaming soap dispenser at home, hand hygiene has become so much easier and fun especially for my kids! They absolutely love using it because let’s face it – who wouldn’t enjoy a cool gadget that spews out fluffy foam? Not only does it make them wash their hands more often but also ensures they use an adequate amount each time thanks to its precise sensor system. One feature that really stands out is how long-lasting the battery life is - still going strong after several months of regular use! Also worth mentioning are its compact size (doesn't take up too much space) and clear body that allows us to keep track of when a refill is needed without having to open it up every now then – truly thoughtful design aspects there!
Absolutely love this dispenser. It's so convenient and easy to use, a great addition to our kitchen!
I was initially hesitant to buy this soap dispenser, wondering if it would be worth the investment. But boy, was I wrong! This has exceeded all my expectations. It's sleek modern design fits perfectly with the decor of my bathroom and kitchen. The hands-free operation is suberb, no more touching grimy soap bottles or pumps. It dispenses just the right amount of foam every time, reducing waste significantly. Plus, it's super easy to refill - you can see when you're running low on soap through its transparent body which eliminates any guesswork. Overall, I am thoroughly impressed by its performance and convenience.
this is the best thing I've bought in ages! it makes washing my hands so much more hygienic 🙌
👌
Such a sleek design and it functions perfectly. Definitely adds a touch of class to my bathroom.
The hands-free operation is incredibly convenient and hygienic! It dispenses just the right amount of foam every time which reduces waste significantly. Plus, refilling it is super easy and I love that you can see when you're low on soap through its transparent body – eliminates any guesswork there! This purchase has added great value to our daily lives.
cool
This product is amazing!
Hands-free operation has made life easier for me and the kids. They absolutely enjoy using it.
Perfect gadget for these times - keeps everyone safe without touching anything extra
This automatic foaming soap dispenser has been nothing short of amazing in our household. Its sleek modern design fits perfectly with the decor of both our bathroom and kitchen while offering all practical benefits one could ask for from such a product: hands-free operation (no touching necessary), precise dispensing (reduces wastage), ease-of-use & maintenance etc., It's also surprisingly durable despite being lightweight - survived multiple accidental drops by my toddler unscathed! And the battery life? Simply outstanding - hasn't required a single change since we started using it months ago. All in all, this purchase has been an absolute win for us.
It’s super easy to refill and lasts quite long before needing another fill-up.
It’s a great value for the price – looks and works like a high-end product.
I'm totally sold. It's so handy!
I'm loving this dispenser - so hygienic and easy to use!
I've always been a bit of a germobe, so when I saw this automatic foaming soap dispenser, I was immediately intrigued. The idea of not having to touch anything extra while washing my hands seemed like an absolute dream come true. And let me tell you - it did not disappoint =
It's sleek, efficient, and super convenient.
good
The design fits perfectly in my modern kitchen. Plus it works great!
the foam comes out just right every time
A must-have for any. Makes handwashing fun and easy.
convenient
I've been using this for a few weeks now, and it works flawlessly every time.
This automatic foaming soap dispenser has added so much convenience to our daily lives. No need for constant hand-pumping or dealing with messy liquid soaps that inevitably end up all over your sink area - just place your hand under the sensor and voila! Perfectly fluffy foam ready for use. What’s even better is that it dispenses just enough each time ensuring none goes to waste (which was often the case before). My kids love using it too because let’s face it – who wouldn’t enjoy a cool gadget that spews out foam? Also worth mentioning are its compact size (doesn't take up too much space) and clear body that allows us to keep track of when a refill is needed without having to open it up every now then – truly thoughtful design aspects there!
The design of this automatic foaming soap dispenser is sleek and modern - love how it looks in my bathroom!
cool 😄
it’s compact yet stylish... adds a nice touch to my kitchen area
Hand hygiene has never been so effortless and fun, especially my little ones who are totally obsessed with using it. One thing you can't help but appreciate about this gadget is how impressively long-lasting its battery life is. We've had ours for several months now and guess what? It's still going strong despite regular use! Now if that isn't reliability at its finest, I don't know what is. Another point worth noting about this nifty device would be its compact size; it doesn’t hog too much space on your counter or sink area – perfect if you’re working with limited room! Plus, keeping tabs on when it’s time for a refill couldn’t be easier because of its clear body design. No need to fuss around opening up the unit every couple of days just to check soap levels – talk about thoughtful design aspects there! So yeah, bringing this touchless foaming soap dispenser into our home was one smart move indeed!
A great gadget! The sensor system dispenses just enough foam each time, reducing waste significantly.