SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From the moment we introduced this magnificent sofa into our living room, it has transformed into the heart and soul of our home, encapsulating comfort, style, and family togetherness in every stitch. 🛋️✨ Each cushion welcomes you with a hug-like embrace, making it impossible to resist its call for a lazy afternoon nap or a cozy evening curled up with a good book. The spacious design is deceivingly accommodating, allowing our family to gather in close for movie marathons, yet it occupies the space with such grace, never overwhelming the room's balance. The aesthetic appeal of this sofa is nothing short of a masterpiece. Its design speaks volumes of timeless elegance, seamlessly integrating with our eclectic mix of modern and vintage decor, proving itself as a versatile piece that enhances the beauty of any setting it finds itself in. The craftsmanship is evident in every detail, from the durable fabric that promises years of companionship to the sturdy frame that holds our moments of joy and relaxation. 🌟 What sets this seating apart is not just its physical beauty or comfort but the memories it helps create. It's more than a sofa; it's a vessel for family bonding, a silent witness to our laughs, tears, and idle days spent in the warmth of our home. It’s a testament to the fact that great design and functionality can coexist, creating a piece that's as much a part of our family as the people who sit on it. If you're looking to add not just a piece of furniture but a piece of home to your living space, this is the one. 💕🏠
Diving into the plush realms of this armchair, I was greeted by an unprecedented level of comfort that seemed to echo through every corner of my being. It's not merely a chair; it's a sanctuary, offering a slice of heaven where the worries of the outside world melt away the moment you sink into its embrace. The softness of the fabric is akin to a gentle caress, promising endless moments of relaxation and peace. 🌸 But the allure of this chair doesn't stop at its comfort. Oh no, it's a marvel of design, blending effortlessly into the fabric of my living space while standing out as a beacon of style and sophistication. It’s as if the chair was designed with not just the body in mind, but the soul, offering both a physical rest and an aesthetic feast. The craftsmanship speaks of dedication and artistry, with each curve and line contributing to a piece that is both visually striking and enduringly made. 🎨 It has quickly become more than a chair; it's a character in the story of my home, adding depth and personality to every scene. Whether nestled in a cozy corner for a quiet reading session or taking center stage in a lively gathering, it performs its roles with undeniable flair. I find myself drawn to it, not just for the comfort it offers but for the beauty it exudes and the statement it makes: that true luxury lies in the harmony of form and function. If you're looking for an armchair that elevates your living space to a work of art, look no further. 🌟💐
I recently purchased this luxurious chair, and it has quickly become my favorite spot in the house. The plush upholstery is unbelievably soft, inviting me to sink in and relax after a long day. The design is both modern and cozy, fitting perfectly into my living room's aesthetic. The attention to detail in its craftsmanship is evident, from the sturdy frame to the exquisite fabric that feels like a gentle hug. What I appreciate most is how it combines style with comfort, making it not just a piece of furniture but a retreat. The armrests are perfectly positioned for reading, and the seat depth is ideal for lounging. It's also incredibly durable, standing up to daily use without losing any of its charm or comfort. It's more than just a chair; it's a haven for relaxation and serenity. Hosting friends and family has become more delightful, as everyone is drawn to its inviting warmth. I couldn't be happier with this addition to my home.
Just adore how this piece of furniture adds a touch of luxury to my living room. It's incredibly comfortable and looks like it's straight out of a magazine
The addition of this exquisite piece of furniture to my home has been akin to the final brushstroke on a canvas, completing the masterpiece with a touch of elegance, comfort, and undeniable charm. The texture of the fabric is like the soft whisper of a breeze, soothing to the touch and inviting one to forsake the chair's embrace reluctantly. It’s a tangible piece of luxury that doesn’t just occupy space; it enriches it. 🌈 The design is a beautiful confluence of tradition and innovation, where classic comfort meets modern minimalism. It stands as a bold statement of personal style, a beacon of sophistication in a sea of mundane. Its presence elevates the room's atmosphere, imbuing it with a sense of calm and beauty that is both tranquil and invigorating. The chair does not just serve as a seat; it serves as a cornerstone of my personal oasis, a haven where I can unwind, think, and be at peace. 🍃 Its durability and versatility are unmatched, seamlessly adapting to any decor theme, from rustic to contemporary, without losing its inherent charm. This chair is not just a purchase; it’s an investment in quality, beauty, and comfort that stands the test of time. It has quickly become my favorite spot in the house, a personal retreat that offers a respite from the hustle and bustle of everyday life. For those in search of furniture that transcends the ordinary, offering both a feast for the eyes and a cradle for the soul, this chair is the epitome of such a quest. 🌟📖
I recently added this stunning piece of furniture to my living space, and it has unequivocally become the heart of my home. The chair, with its plush, luxurious cushioning, envelopes you in unparalleled comfort, making it the perfect nook for unwinding after a long day. Its aesthetic appeal is undeniable, bringing a touch of Scandinavian elegance that blends seamlessly with any decor style, from modern minimalist to cozy traditional. The quality of the fabric is top-notch, inviting touch with its softness while promising durability and ease of maintenance. What sets this chair apart is not just its beauty but also its functionality. The spacious seating area is designed thoughtfully, providing ample room to curl up with a book or enjoy a cozy chat. The armrests are at just the right height, offering support without compromising on style. The sturdy construction assures me that this piece isn't just for show; it's built to last, becoming a staple in my home for years to come.
I can't get enough of this sofa! Its plush cushions provide the perfect amount of support, making it the ideal spot for lounging and relaxation. Plus, its sleek design adds a touch of modern elegance to my living space, elevating the overall aesthetic. Whether I'm curling up with a good book or entertaining guests, this sofa never fails to impress.
This piece is a total game-changer for my home's aesthetic and comfort level. It's unbelievably soft and comfortable, making it the perfect place to relax and recharge. The design is chic and timeless, adding a touch of sophistication to my space. It's also built to last, which is incredibly important
This chair is a masterpiece of comfort and design. From the moment I first sat down, I was enveloped in its plush, luxurious fabric, which seems to perfectly contour to my body. Its sleek, Nordic-inspired design has brought a touch of elegance to my space, blending seamlessly with both contemporary and traditional decor. The quality of the materials used is outstanding, promising years of comfort and stability. I've spent countless hours nestled in its embrace, whether I'm diving into a good book or enjoying a quiet evening at home. The level of comfort it provides is unparalleled, making it difficult to leave its cozy confines. Additionally, the care and thought put into its ergonomic design are evident, offering the perfect balance of support and softness. It's not only a statement piece in my living room but also a sanctuary where I find peace and relaxation. Purchasing this chair has been one of the best decisions for my home, providing everyday luxury and comfort.
This has been an excellent addition to my home.
I was amazed at how comfortable and inviting this piece is. It's the perfect place to relax and enjoy some quiet time. The fabric is soft and luxurious, and it's crafted with care and attention to detail. It's also very sturdy and durable, which is great for my active household
This piece has transformed my space into a haven of comfort and relaxation. It's incredibly soft and plush, making it the ideal place to unwind after a busy day. The design is both elegant and functional, blending seamlessly with my existing decor. It's also very well-made, which is a testament to its quality
The moment I laid eyes on this chair, I knew it was something special. Since it arrived, it has transformed my reading corner into a slice of paradise. The chair's plush seating is like sinking into a cloud, with soft, yet supportive cushions that cradle you in comfort. Its design is a nod to Nordic simplicity, yet it exudes a warmth and sophistication that enhances my home's ambiance. The fabric feels luxurious against the skin, and its resilience against wear and tear is impressive, maintaining its inviting texture and appearance despite everyday use. Sitting in this chair feels like an escape, a personal retreat that offers solace and relaxation. Its generous dimensions provide ample space to lounge, making it my go-to spot for sipping morning coffee or delving into late-night novel sessions. The chair's build quality is exceptional, with a solid frame that reassures stability and longevity. It's a piece that doesn't just serve as seating but as a focal point in my home, drawing admiration for both its form and function.
Thrilled with this comfy seat! It's soft, inviting, and perfect for snuggling up during movie nights. A great addition to any room
Owning this chair has transformed my living space into a haven of relaxation and style. Its plush seating experience is second to none, offering a level of comfort that has to be felt to be believed. The elegant, minimalist design is a perfect fit for my home, enhancing the overall ambiance with a touch of sophistication. The fabric is not only soft but also remarkably resilient, maintaining its luxurious feel even with regular use. It's the perfect place for me to unwind, offering a serene escape from the hustle and bustle of daily life. The craftsmanship is impeccable, with every stitch and seam designed to last. It's become the centerpiece of my living room, attracting compliments from every guest. Beyond its aesthetic appeal, the comfort it offers has improved my downtime significantly, providing a perfect spot for relaxation, reading, or simply enjoying a cup of coffee. It's more than just a chair; it's an investment in my comfort and my home's beauty.
This is the ultimate relaxation destination in our home. It's soft, cushy, and has quickly become everyone's preferred spot for chilling out
I recently brought home this stunning piece of furniture, and it has quickly become my sanctuary. From its luxuriously soft fabric that seems to hug you back, to its elegant yet cozy design, every aspect of this chair whispers comfort and style. The craftsmanship is impeccable, with each stitch and curve designed for durability and aesthetic appeal. It's the perfect blend of modern minimalism and timeless comfort, fitting seamlessly into my living space. Sitting down with a book or a cup of tea has never been more inviting. The chair's sturdy build reassures me of its longevity, promising countless hours of relaxation. It's not just a piece of furniture; it's a piece of my home's soul now.
I'm impressed with how this piece combines comfort with durability. It's soft, yet sturdy, making it a great investment for any home
This sofa is a true masterpiece of comfort and style. Its plush cushions envelop you in a cloud-like embrace, providing the perfect escape from the hustle and bustle of everyday life. And with its elegant design and impeccable craftsmanship, it's more than just a piece of furniture – it's a statement piece that elevates any room it graces. Whether I'm lounging with friends or enjoying a quiet evening in, this sofa always exceeds my expectations.
Beyond its physical attributes, this chair has become a symbol of tranquility in my daily life. It stands as an invitation to take a breath, to relax, and to enjoy the moment, whether I'm enveloped in a good book or lost in thought. The care and attention to detail in its creation are palpable, making it not just a piece of furniture but a work of art that enhances the quality of my living space. In this chair, I've found more than just a place to sit; I've discovered a companion in my journey towards creating a home that reflects my values and aesthetics. It's a piece that resonates with my desire for simplicity, comfort, and beauty, embodying the essence of what home should feel like. Investing in this chair has been a decision that enriches my life daily, offering a blend of style, comfort, and lasting appeal that is truly unparalleled.
I was looking for something that would be a comfortable reading nook, and this is perfect. It's soft, yet supportive, making it the ideal place to curl up with a book. The fabric is luxurious, and it has a warmth that makes it even more inviting. It's sturdy, too, which is great
This chair is a dream come true for anyone who values comfort and design. The moment I sink into its soft embrace, all the day's stress melts away. It strikes the perfect balance between firm support and cloud-like softness. The aesthetic is minimalist yet warm, fitting seamlessly into my space. It's become the centerpiece of my room, drawing compliments from every guest. Beyond its stunning looks, the craftsmanship ensures it stands the test of time. It's more than just seating; it's a luxurious escape that elevates my daily living.
I can't get over how comfortable and plush this piece is. It's become my go-to spot for relaxation and has received endless compliments from guests
Upon receiving this chair, my expectations were not only met but exceeded. The level of comfort it provides is simply astounding; it's as if it was designed with the sole purpose of creating an oasis of relaxation. The plush upholstery cradles every contour of your body, offering a sense of warmth and security that's hard to find elsewhere. Its sleek design captivates the eye, marrying the minimalist charm of Scandinavian design with a cozy, inviting appeal that makes it the centerpiece of any room. The chair's fabric is a testament to quality, combining softness with an enduring nature that suggests it will age gracefully, becoming even more cherished over time. The seating experience is enhanced by the thoughtful ergonomics, which ensure that whether you're lounging for a few moments or several hours, your comfort is paramount. Its robust construction speaks volumes about the dedication to craftsmanship, promising that this chair will be a beloved part of my home for a long time.
This seating option has transformed our space into a cozy haven. It's both stylish and comfy, a rare find that pleases everyone in the house
Not to mention, its sleek design adds a touch of modern elegance to my living room, instantly elevating the space. Whether I'm lounging with loved ones or simply enjoying a quiet moment alone, this sofa never fails to impress.
As someone who values both comfort and aesthetics, this sofa ticks all the boxes for me. The moment I sink into its cloud-like cushions, I feel all the day's stress melt away. Its sleek design adds a modern touch to my living space, creating a cozy yet chic ambiance. Whether I'm lounging solo or hosting guests, this sofa always impresses with its inviting charm.
I'm thrilled with this purchase!
This chair has transformed my living room into a haven of comfort and style. Its plush seating envelopes me in unparalleled softness, making it the ideal spot for unwinding. The design is effortlessly chic, embodying a sleek, Scandinavian vibe that elevates the room's decor. The materials used are of the highest quality, ensuring that this chair isn't just about looks but about lasting comfort. It's become my favorite spot for morning coffees and evening reads, providing a cozy retreat from the day's hustle. The attention to detail in its construction is evident, making it a reliable and cherished addition to my home.
This cozy spot is my new favorite place in the house. It's incredibly soft and the perfect place to curl up with a book or a cup of tea
I've finally found the ultimate relaxation spot with this wonderfully cozy chair. Its plush seating envelopes me in comfort, making it the perfect retreat after a long day. The sleek design adds a touch of elegance to my living room, effortlessly blending with my decor. The materials feel luxurious yet durable, promising years of enjoyment. Sitting down with a book or settling in for movie night has never been more inviting. It's not just a chair; it's my personal haven of tranquility and style. Truly, a fantastic addition to my home that exceeds all expectations.
Just received this and I'm blown away by the comfort and quality. It's so soft and inviting, perfect for snuggling up on cold days. The design is modern yet timeless, fitting seamlessly into my decor. It's also very well-constructed, feeling sturdy and durable. An excellent investment for any home