Product Description
Discover the Ultimate Indoor Adventure for Your Feline Friend
Introduce your beloved cat to a world of luxury, play, and comfort with our Modern Multi-Level Cat Tree Tower. Designed for indoor cats, this tower features multiple stories, making it perfect for apartments and homes alike. Crafted with care and precision, it combines functionality with aesthetic appeal, ensuring it blends seamlessly into your living space.
Why Choose Our Cat Tree Tower?
Our Cat Tree Tower stands out for its thoughtful design and premium materials. Here’s why it’s a must-have for cat owners:
- Durable Construction: Made with high-quality MDF, paper, chemical fiber, and linenette fabric, this tower is built to last.
- Versatile Enjoyment: Equipped with a cozy hammock, cushioned perches, and gripping columns wrapped in sisal, it offers endless entertainment and relaxation opportunities for your cat.
- Certified Quality: With BV, TUV, SGS, and Intertek certifications, you can trust in the quality and safety of this product.
- Easy Assembly: Each package comes with a cat tree, instructions in multiple languages, and an Allen key for hassle-free setup.
- Customization & Dropshipping Services: Tailor the design to your cat’s preferences or take advantage of our efficient dropshipping service.
Product Features
This cat tree tower is not just another pet accessory. Its standout features include:
- Four-layered multi-story structure for exploration and play.
- Soft, plush cushions and a hammock for ultimate comfort.
- Sisal-wrapped columns for satisfying scratching and climbing.
- Sturdy wood construction ensuring stability and safety.
- Elegant rustic brown and white design that complements home decor.
Perfect for all seasons and suitable for indoor use, this cat tree provides a private, entertaining space for your cat to play, rest, and watch the world from a safe, elevated perch. It’s ideal for homes with limited space, offering your cat a mini-adventure land without taking up too much room.
What Makes It Special
What sets our cat tree apart is its combination of functionality, quality, and design. Tested and approved by real cats, it meets the highest standards of comfort and playfulness, ensuring your cat feels pampered and loved. The attention to detail in every component, from the cozy cave to the cloud-like cushions, makes it a special retreat for any feline.
Don’t wait to give your cat the gift of joy, comfort, and adventure. Order our Modern Multi-Level Cat Tree Tower today and watch your furry friend thrive in their new favorite spot. It’s more than a cat tree; it’s a statement of love for your pet.
Shipping & Delivery
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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