SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These slimming shorts have been a fantastic find. They offer just the right amount of support for my stomach and lower back, which has been particularly helpful during long workdays or while participating in physical activities. I've noticed a significant improvement in my posture and overall comfort while wearing these. The support they provide is both subtle and effective, making them an essential part of my daily wardrobe.
I absolutely love this product! These shorts have given me a boost in confidence due to their slimming effect. One of my main concerns before purchasing was breathability, especially considering the tighter fit. However, I was pleasantly surprised to find that they are indeed breathable, making them comfortable to wear even on warmer days or during more active periods. The shorts strike a perfect balance between providing a slimming effect and maintaining comfort, which has been key in enhancing my overall appearance without any discomfort.
I purchased these men's body shaper slimming shorts specifically for my wedding day. They were comfortable enough to wear for the duration of the event and did a great job of enhancing my appearance in my suit. However, they are quite snug, making them more suitable for short-term wear during special occasions. Despite the tight fit, I appreciated the slimming effect they provided, and they played a key role in making me feel confident and looking my best on my big day.
Everything about this order was perfect, including super fast delivery. Highly recommended.
These waist trainer shorts are a game-changer for me. They're discreet under clothing and really help in creating a more toned appearance.
The product is good.
The material is amazingly soft. I'll definitely be buying more.
Perfect for wearing under suits for a more streamlined look. They're comfortable and don’t cause any chafing or discomfort, even after long hours.
I was skeptical at first, but these slimming shorts have exceeded my expectations. They fit well, are not too restrictive, and have significantly improved my posture.
They fit well and have a noticeably slimming effect.
I've been wearing these slimming shorts for a couple of weeks now, and I love the results. They're easy to put on and don't roll down like other products I've tried.
I appreciate the concept; they're comfortable and feel supportive, though they run small. Planning to return and order a size up.
The product is good, but being synthetic, they can get a bit warm in hot weather, especially around the genital area.
These body shaper shorts have really helped in boosting my confidence, especially in tighter fitting clothes. They're snug, supportive, and do the job well.
They fit well and the fabric is durable.
Useful for special occasions to reduce belly size, though not ideal for everyday wear.
Impressed with the quality of these body shaper shorts. They feel durable and have just the right amount of compression without being uncomfortable.
Well-priced, but wearing them for extended periods can cause back discomfort. The rubber band at the top can be adjusted for relief.
Comfortable and confidence-boosting.
Great quality with a good fit!
Provides the necessary support for my stomach and lower back. Will recommend to friends.
My husband appreciates the support these tights offer.
I would have preferred a tighter fit.
Well-made, comfortable, and effective. I've ordered more.
Excellent product, fits well, and the material quality is good.
They offer a good balance between cost and comfort.
I bought these for my wedding. Comfortable and made me look good, but they are quite tight. Ideal for short-term wear at special occasions like interviews.
They fit well and feel great, with a slight issue of rolling down at the top. Planning to buy two more pairs.
The material is nice.
The tights arrived, but I struggled with the sizing. The fabric is good, though I needed a smaller size. Still, it was a worthwhile purchase.
They work well but the plastic band can be uncomfortable if worn with an untucked shirt.
I like the fit and comfort; it boosts my confidence.
Great for workouts.
Great for workouts, offering good back support and helping with sweating. I plan to buy more.
Fitted a bit too tightly, need to order a size up. The material, however, is really good and soft.
The tights arrived as described, with very good quality material.
These shorts have been great for my workouts. They offer excellent support and have helped in reducing muscle fatigue. Plus, they make me look more toned.
Love this product! It provides confidence and is still breathable, which was a concern for me.
Surprised at how much slimmer I looked, giving me a confidence boost and motivation to lose weight.
The sizing of these tights is precisely as described.
The tights work well.
The quality is very good, and they feel comfortable to wear.
The quality and fit of these men's tights are exceptional. They effectively compress the mid-section for a slimmer look, matching or surpassing brands like Kewlioo in quality. Plus, they're a more affordable choice.
Great product! They provide a nice, smooth shape under my clothes and are surprisingly comfortable. Definitely boosts my confidence.
The quality is decent, and they're as tight as they should be.
Good quality tights that feel soft against the skin.
The tights look okay, but I haven't worn them yet.
The sizing is accurate and the size chart is reliable.
These shorts are fantastic! They offer great support and really help in slimming down the waistline. Comfortable enough to wear all day.
Excellent product, particularly suitable for playing football.
I appreciate how these slimming shorts are not only effective but also breathable. They've become a staple in my daily wardrobe.