SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All the shortcut keys for Excel are displayed right there on the surface of the mouse pad. So instead of wasting precious time searching Google or rifling through old notes to find what you need, it's just quick glance down and voila! You might think 'Well, isn't that handy? 'but let me tell ya - it's more than just 'handy'. This thing is an absolute sanity saver. When deadlines are looming and stress levels are skyrocketing because every second counts...this little gem keeps things flowing smoothly. And hey, don’t get me wrong – I love Google as much as the next guy. But sometimes when you’re deep in spreadsheet territory and your brain’s already doing backflips trying to keep track of formulas and data points…well who wants to break stride by pulling up another browser window? That’s where our trusty mousepad steps into its superhero cape. No distractions needed here; everything is laid out clear as day for even those late-night sessions when my eyes start crossing from staring at too many cells.
I've been using this mouse pad for a few weeks now and I must say, it's far exceeded my expectations. The quality the material is excellent - it's durable, doesn't slip around on the desk and provides just the right amount of cushioning for my wrist. But what really sets this product apart are the Excel shortcut keys printed right there on the surface. It has made working with spreadsheets so much faster and easier! No more searching or trying to remember complex key combinations. I highly recommend this mouse pad to anyone who uses Excel regularly.
When I first came across this mouse pad, I was intrigued by its unique concept. Having all those excel shortcuts at your fingertips seemed like a brilliant idea! And after using it for some time now, I can confidently say that it delivers on its promise wonderfully well. Not only does it save me from having to constantly look up shortcuts online but also adds an element of convenience that makes working with Excel notably smoother.
love this thing
I'm so glad I bought this mouse pad. It's made using excel much easier and faster!
good size and resolution
Bought one for myself and now everyone in the office wants one too!
good👍
i've been working with excel for years, never knew about half these shortcuts until i got this pad. love it!
it makes my life so much easier...no need to memorize or look up keyboard shortcuts anymore 😊
really helpful especially when you're crunching numbers under pressure!
A high-quality item that boosts productivity immensely!
Not only does this pad help with efficiency, but it also protects my desk from scratches.
clear and easy to read
This isn't just any ordinary mouse pad – oh no! This little gem is something every spreadsheet user should have by their side when they're hard at work in front of their computer screen crunching numbers in Excel. The print quality is superb too; clear enough to read even without my reading glasses!
the quality is good and the shortcuts are super helpful.
handy
This product is simply amazing! The design is sleek, professional looking, and most importantly - very practical!
The thing about working extensively with software like Excel is you need all help you can get to make things quicker and simpler – enter our hero: this fantastic mousepad equipped with handy shortcut keys! It’s turned out as quite a boon for me saving several minutes each day which would otherwise be spent looking up these commands.
Great mouse pad!
👍
An absolute must-have for Excel users.
As someone who spends hours daily navigating through large datasets in excel sheets due to work requirements, this innovative product has been nothing short of revolutionary for me. It not only serves as a comfortable resting place for my hand while scrolling through data but also doubles up as a quick reference guide for all the excel shortcuts. A great buy!
It's like having an assistant right there on my desk 😊
When I received this mouse pad as a gift, I didn't realize how much it would change my Excel experience. The convenience of having all the shortcut keys right there is immeasurable. Plus, the quality of the material and print is top-notch - no signs of wear even after months of use.
A practical and affordable solution
excellent build quality that ensures longevity
The practicality that this mousepad offers is simply amazing! Not only does it provide me with easy access to essential shortcut keys but also serves its primary purpose flawlessly – providing smooth navigation for my mouse. Certainly one of those products you never knew you needed until you have them!
impressive
I am thoroughly impressed with how well thought out this product is. The inclusion of these handy shortcuts on such an everyday item like a mousepad certainly speaks volumes about its utility-focused design approach. The overall look and feel are professional making it perfect for office setup while ensuring improved productivity.
Bought one for myself and now I'm getting them as gifts for colleagues too.
The shortcuts are super handy and the quality is perfect.
Having used this product now for over two weeks, I can say without any hesitation that it's made working on Excel significantly more efficient than before. It’s definitely something every frequent excel user should consider investing in!
It's made my work on Excel so much smoother.
can't recommend enough!
satisfying
I'm absolutely loving it.
Who knew such a small change could make such a big difference? This product has definitely improved my productivity.
ok
A must-have for anyone who works with excel regularly! Not only does it provide smooth navigation for the mouse but also serves as an excellent quick reference guide to essential shortcuts.
wow