SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh my, where do I start with this compact espresso maker that has totally transformed my mornings and the occasional evening when I crave that little extra kick? 🌟 After what seemed like an eternity scrolling through options and reading up on everything espresso, I stumbled upon this gem. It was love at first brew, honestly. Despite its small stature, this machine packs a punch and delivers barista-quality coffee that has my friends and family thinking I've secretly taken up barista classes in my spare time. As someone who once worked behind the counter at a coffee shop, my standards for a good espresso are sky-high. I mean, I've seen it all, from the customers who want their milk frothed to perfection to the ones who prefer their espresso as dark as the night. So, when I say this machine meets my standards, I'm not just throwing words around. 😎 Sure, it might take a tad longer to steam milk to that perfect, creamy consistency. But hey, I found a quick fix by pre-heating the milk, and voila, problem solved!
This espresso machine is efficient and user-friendly. It's easy to maintain and has been a great addition to our daily routine. After watching a tutorial, I found it as simple as shown. We've saved a lot by skipping the coffee shop, making it a worthwhile investment. What really seals the deal for me is how it blends into my kitchen like it was made for it. The compact design is a godsend for someone with limited counter space. And don't even get me started on the simplicity of operation; it's like it reads my mind and knows just how I like my espresso. Six months in, and it's been smooth sailing - no hiccups or "uh-oh" moments. Plus, whipping up my own lattes has not only been kinder to my wallet but also allows me to keep tabs on what goes into my drinks, making them healthier. If you're on the fence about getting an espresso machine, let me nudge you over. This one's a keeper! 👌💸🍵
🌈☕ Easy to use, easy to love!
Let's chat about my new favorite member of the kitchen, shall we? 🌈 This espresso coffee maker has seriously upped my home café game, turning me into the hostess with the mostess – or so my guests tell me. Using it is a breeze, making me feel like I have my own personal barista at my disposal. It’s become such an essential part of our daily routine that I can’t imagine starting my day without it. The ability to craft both piping hot and refreshingly cold beverages has been a game changer, especially when the weather can't make up its mind. And the frother? Oh, the frother! While it's gotten some mixed reviews, in my book, it's like the cherry on top of a sundae – not essential but oh-so-delightful when it works its magic. Sure, it may not be the most powerful out there, but with a little patience and practice, you can still achieve that café-quality foam that makes each sip a little piece of heaven. 🥰☕
To anyone thinking of making their kitchen a little coffee haven, this is your sign to do it. Not only does it add a touch of elegance to your countertop, but it also invites you to experiment with your coffee recipes. Trust me, your taste buds (and your wallet) will thank you. Cheers to many more mornings (and afternoons... and evenings) filled with the perfect brew! 🍵💖
🌟💕 Brews like a dream
🌟 This espresso machine is a compact powerhouse. Its sleek design doesn't just save space; it makes my kitchen look more sophisticated. Brewing is quick and effortless, perfect for my busy mornings.🌟
🏠💕 Absolutely in love with the simple operation of this machine. It delivers consistent, barista-quality coffee every time, making it the highlight of my day.
Super simple to use and clean☕👍
💖🎉 I'm thrilled with how easy it is to create various coffee recipes with this machine. It's sparked my creativity and made me a home barista! 💫🍵 From the moment I unboxed this espresso machine, I knew it was something special. Its high-quality construction reassured me of its durability and safety features. The fast brewing time is a game-changer for someone with a hectic schedule like mine. It's incredible how it combines efficiency with the quality of coffee that rivals my local café.
🍵🌞 Starting my day with a perfect espresso from this machine has become my morning ritual. It's fast, efficient, and delivers exceptional coffee every time. It's super user-friendly and adorable, making great coffee. I had to buy a separate metal pitcher for milk steaming, but that's a minor issue. The steam wand is easier to clean than on other small espresso machines I've used.
The fast brewing process and high-quality construction make this espresso maker a standout. It's reliable, safe, and the perfect addition to any small gathering.
This machine is incredibly easy to use. I love that I can make Americanos every day without needing to visit a cafe. The steamer isn't the best, so I had to get another device for milk steaming, but overall, I'm very satisfied.
I recently bought this incredible espresso machine, which has surpassed my expectations. Right from unboxing, I knew it was special. It's transformed my morning routine, adding a touch of luxury to my day. I was initially drawn to this espresso machine for its compact size, but I've come to appreciate so much more. The semi-automatic feature gives me control over my brew, allowing me to adjust and perfect my coffee recipes. It's become an indispensable part of my morning routine.🌺🏡
Turned my kitchen into my favorite cafe 🎉🏡
🌈☕ My mornings have transformed ever since I introduced this compact espresso maker into my life. Not only does it fit perfectly into the smallest nook of my kitchen, but it also delivers the most aromatic and rich espresso shots. The simplicity of its operation has made me into a home barista overnight, experimenting with different coffee recipes and impressing my friends and family. A truly exceptional addition to my daily routine!
🥰👏 Simple, efficient, and perfect for any coffee lover. This espresso machine has made my coffee dreams come true.
I bought this espresso machine as a gift for my husband, and we're thrilled with it. As beginners, we wanted something easy to use and clean. This machine is just that and more, allowing us to experiment with various recipes and save money on coffee shop visits. Highly recommended for anyone starting out.
The quality of coffee this machine produces is unmatched. It's become an essential part of my daily routine and a beloved appliance in my household. As a lover of both art and coffee, the elegant design of this espresso maker immediately caught my eye. It not only brews exceptional coffee but also adds a touch of sophistication to my kitchen décor. The semi-automatic operation makes it easy to use, allowing me to enjoy barista-quality coffee every morning without leaving the comfort of my home.☀️🏠
Amazing quality and fast brewing. Perfect for when I have friends over!🍵❤️
☕❤️ Brewing coffee has never been easier. This espresso maker has simplified my mornings and brought the café experience home.
We use it every day, and it's become a staple in our household. The ability to create both hot and cold beverages, coupled with the handy frother, makes it a beloved appliance. Hosting has never been more enjoyable with this espresso machine at my side. It's perfect for small gatherings, where I can showcase my barista skills and offer my guests personalized coffee drinks. The machine's compact design and powerful performance have made it the star of every party.🌟💖
My go-to for a quick espresso fix!
It makes excellent coffee and is very convenient to use. The energy efficiency and powerful 1050W heating element of this espresso maker are impressive. It heats up quickly, reducing wait times and ensuring that my coffee is always brewed to perfection. It's wonderful to start my day with a device that is as efficient as it is environmentally conscious.
After thorough research, I found this affordable, hopper-free espresso machine. It's ideal for the occasional drinks I make for family and friends. Being a former coffee shop employee, I have high standards, and this machine meets them. The only minor issue is the time it takes to heat milk with the steam wand, but heating the milk separately first works well.
This machine is not only functional but also beautifully designed. It looks luxurious and expensive, impressing my friends. We're not frequent coffee drinkers, but it's perfect for the occasional coffee or tea, and even for making unique drinks like mushroom lattes. ☕🌟 Absolutely love waking up to this!
I never imagined that making espresso at home could be so rewarding. This machine has not only saved me money on café visits but also allowed me to enjoy healthier, homemade coffee. Its compact size, ease of use, and excellent brewing capabilities make it a standout choice for any coffee lover.
I was on the fence about purchasing an espresso machine, but this one has proven to be a worthwhile investment. It's reliable, efficient, and produces high-quality coffee that has made me a morning person. I highly recommend it to anyone looking to elevate their coffee game. The convenience and quality of this espresso machine have made it an indispensable part of my daily routine. It's easy to use, brews quickly, and the coffee it produces is consistently delicious. It's been a delightful journey exploring the world of espresso at home.
🏠 Fits perfectly in my small kitchen
💡☕ This espresso maker's compact design is a game-changer for someone with limited kitchen space like me. It doesn't compromise on performance, delivering fast and efficient brewing that starts my day on the right note. Plus, its stylish appearance adds a modern touch to my kitchen.
🎉💕 Hosting coffee mornings has become my new hobby
The ease of cleaning and maintaining this espresso machine is something I didn't know I needed. It's been a breeze to keep it in tip-top shape, ensuring every cup of coffee is as delicious as the last
🌸💖 The journey to becoming a home barista has been made effortless with this espresso machine. Its semi-automatic operation strikes the perfect balance. Finding a compact yet powerful espresso machine felt like a daunting task until I discovered this one. It fits perfectly in my small kitchen, and the 1050W heating element ensures my coffee is brewed quickly and efficiently. It's the little machine that could, exceeding all my expectations.
Inviting friends over for coffee has become one of my favorite activities, all thanks to this espresso maker. Its capacity to cater to small gatherings without skipping a beat in quality or speed is remarkable. Everyone always leaves impressed, asking where they can get one too.
If you're considering an espresso machine, don't hesitate with this one. It's reliable, easy on the eyes, simple to maintain, and has been problem-free for over six months. It's saved me money and allows for healthier homemade lattes.
Some people find it difficult to use, but it's actually super easy.
While it makes good coffee, the machine takes some time to warm up the milk. Other than that, it's a fantastic purchase. It heats up quickly and makes excellent espresso and cappuccino. The frother is fast and efficient.
I'm really happy with this espresso machine. I wasn't sure what to expect given the price, but it's been easy to use and produces great coffee. It did take some time to learn, but it's much more affordable than going out for coffee. ☕🎈 Discovering this espresso maker has been a revelation for my home coffee brewing. Its ease of use and maintenance are outstanding, making it accessible for beginners like myself. I've saved so much money and enjoyed healthier, homemade coffee options thanks to this amazing machine.
This espresso machine is a great value for the money. The only minor downside is that you can't pull a shot and steam milk simultaneously. But other than that, it's been excellent.
Great value for its price and quality.
As I enjoy a mocha latte from this machine, I can't help but appreciate its simplicity. Making cappuccinos, lattes, and espressos has become a cherished part of my mornings. It's so motivating to start my day early with a delicious coffee in hand! We've been using it for six months and are very satisfied. The only drawback is the non-removable frother wand, which can be a bit tricky to clean.
This machine is amazing, especially the milk steamer. It's an excellent choice for home use, making superb lattes and espressos. Overall, a fantastic machine for any coffee enthusiast.
My adult children love stopping by for a homemade espresso.
I've had this machine for a while and it's fantastic. It's straightforward to use and consistently makes great coffee. Definitely a good buy for coffee lovers. Adding this espresso machine to my kitchen's coffee corner has been a game-changer. It's simple to use and clean, and the espressos taste fantastic.
For its price, this espresso machine is a great investment. It comes with handy tools, is easy to use and clean. The only minor issue is that it's prone to staining.
I didn't expect home-made espresso to rival coffee shop quality, but this machine proved me wrong. It's user-friendly, and the coffee tastes incredible. Transitioning to making my own coffee at home has been a breeze with this espresso machine. Its compact design suits my small kitchen perfectly, and the fast brewing process means I can enjoy a delicious cup of coffee without any hassle. It's truly a must-have for any coffee enthusiast.
This espresso machine is great for single servings. It's efficient, easy to use, and produces coffee comparable to what you'd find in a coffee shop.
This machine was a birthday gift from my wife, and it's fantastic. It's user-friendly and delivers excellent espresso. 🏠🌸 As someone who values aesthetics as much as functionality, this espresso maker checks all the boxes. It's beautifully designed and fits seamlessly into my kitchen, while the semi-automatic operation ensures I get that perfect cup of coffee every time. It's been a delightful addition to my home.
I absolutely loved this product! It works wonderfully and has been a delightful addition to my kitchen.
🌈 Every morning feels like a visit to my favorite café, thanks to this espresso machine. The quality of coffee it produces is incredible, and its fast brewing process means I never have to wait long for my caffeine fix. It's a small machine that delivers big on flavor.
The machine pulls shots well, although it's a bit noisy. It's a bit challenging to get the right foam for latte art, but it's a great machine overall.
💕☕ The reliability and safety certifications of this espresso machine give me peace of mind every time I use it. Coupled with its high-quality construction, I know it's a device I can trust for years to come. Brewing coffee has never been more enjoyable or stress-free.
🌟🍂 I've always been intimidated by home espresso machines, but this model changed all that. Its simplicity and ease of use have made me confident in my coffee-making abilities, and I'm experimenting with different espresso drinks more than ever. A game-changer for my coffee routine!