SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently purchased this exhaust fan for my kitchen, and I must say that it has exceeded all my expectations. It's not its size that's impressive although being able to fit it in a small apartment kitchen is definitely a plus - but also its power. The two-speed settings allow me to adjust the level of smoke extraction depending on what I'm cooking. Whether it's BBQ night or hot pot dinner, this little gadget ensures there are no lingering smells afterwards. A fantastic addition to my home!
If you're living in a small apartment and find yourself constantly battling the smoke from your cooking adventures, this compact exhaust fan is going to be your new best friend. You know those BBQ nights that we all love so much? Well, just got even better. Picture this: you've invited some friends over for a chill evening of grilling up some juicy burgers and sizzling sausages. The laughs are flowing as freely as the drinks, but there's one thing a damper on the fun - that pesky kitchen smoke. It seeps into every corner of your tiny abode, making everyone cough and splutter in between bites of their delicious meals. Not exactly what you had planned for an enjoyable night with pals! Enter our little hero – this compact exhaust fan. This bad boy steps right into action when things start getting smoky during those intense cooking sessions or fiery BBQ nights at home. What it lacks in size, it makes up for in power - efficiently sucking out all that unwanted smoke before it has a chance to ruin your good time. And let me tell you something else about this nifty device; its size is actually one of its biggest perks! Its sleek design means it doesn't take up much space at all - perfect if you're tight on room like most city dwellers are these days.
I love the 2-speed settings. It gives me control over how much smoke to eliminate when I'm cooking.
It's perfect
i can finally enjoy my bbq without setting off the fire alarm 😂
No worries about lingering food smells in the house. This exhaust fan does an excellent job of eliminating them!
I was always looking for ways to control the inevitable smoke and smell. This compact exhaust fan has been nothing short of miraculous! Its 2-speed settings provide flexibility based on how much smoke needs to be cleared out at any given time. Despite its small size, it does an excellent job eliminating odors from my house post-cooking sessions.
this little device has made our family hot pot dinners so much better no smoke or smell left after we're done eating
Who knew such a small gadget could make such a huge difference in my kitchen?
Can't believe I didn't get one sooner.🙌🏻
This fan is one of those products you never knew you needed until you have one! Its size makes it perfect for smaller kitchens like mine where space is at premium, yet doesn't compromise on performance whatsoever with its 2-speed settings efficiently clearing out all the smoke during our family BBQ nights or hot-pot feasts! No more setting off fire alarms midway through cooking or dealing with smokey air post-dinner; this product truly enhances your overall culinary experience.
it might be small but don’t underestimate its power. Makes indoor grilling so easy and enjoyable
cool
I can't express enough how much easier life in the kitchen has become since getting this compact exhaust fan! From grilling steaks indoors to simmering spicy broths for hot pots – everything feels so much simpler now because I don’t need worry about filling up room with overpowering smells anymore thanks largely due part versatility offered by two speed options which let me adjust according intensity smoke that needs be cleared out. It's a small, yet mighty device.
I love how this little gadget is so effective! Despite its size, it really gets the job done during our family grill nights.
This exhaust fan is fantastic
This compact exhaust fan is truly the unsung hero of my kitchen! I love to cook and often host barbecues and hot pot dinners at home. The only downside was the lingering smell of food long after everyone has finished eating. But ever since getting this fan, it’s been goodbye to all those pesky odors! It’s got two speed settings which are perfect for controlling how much smoke gets extracted during cooking sessions. Despite its size, it packs quite a punch when it comes to performance!
It's not just about the size - although that’s definitely a plus in my tiny apartment kitchen - but also about how well this works. The 2-speed settings are very useful depending on what I’m cooking.
Compact and efficient!
This fan has been a great addition to my kitchen. It does an excellent job
Superb
Indoor grilling has never been easier thanks to this compact exhaust fan! It effectively eliminates all smoke, making sure there aren't any leftover odors post-BBQ.
Love the 2-speed settings, it provides great control over smoke extraction.
recommend
Despite its size, this exhaust fan does an excellent job of odors.
Efficient
Indoor grilling has never been easier thanks to this compact fan!
ok
Investing in this compact exhaust fan has been one of the best decisions I've ever made for my. It's perfect for small spaces, yet it packs a punch when it comes to performance. The 2-speed settings provide flexibility depending on how much smoke needs to be cleared out at any given time. Whether I'm hosting an indoor barbecue or preparing a hot pot dinner, this little gadget ensures there are no lingering smells afterwards.
satisfactory
Love it, good quality
I cannot stress enough how useful this compact exhaust fan has been! Despite its small size, it does an outstanding job eliminating odors after cooking sessions.
excellent
This indoor exhaust fan may be compact but don’t let that fool you - its power and efficiency are impressive! With two speed options available, you can adjust according to the intensity of smoke from your cooking – whether that’s grilling steaks indoors or simmering spicy broths for hot pots.
Indoor grilling has never been easier thanks to this compact exhaust fan!
The space-saving design of this exhaust fan fits perfectly in my apartment kitchen without compromising on performance whatsoever. The 2-speed settings efficiently clear out all the smoke during our family BBQ nights or hot-pot dinners ensuring clean air post-cooking sessions!
fine
It's perfect for cooking
It's not just about the size - although that’s definitely a plus in my tiny apartment kitchen - but also about how well this works.