SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hilowshop.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hilowshop.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was a bit skeptical about how much I'd use a smart tripod, but it has completely transformed my content creation process. The 360° detection angle means it captures my every move, making sure I'm always the focal point of my videos. The gesture control is something out of a sci-fi movie, allowing me to control the tripod with just a wave of my hand. It's incredibly lightweight and portable, so I take it everywhere - from my home studio to outdoor shoots. And with up to 3 hours of battery life, I can shoot longer without worrying about recharging. For anyone looking to elevate their video content, this is a must-have.
🌟Amazing gadget! 🌟 Easy to use and perfect for selfies and vlogging.🌟
As a professional videographer, I've used a variety of equipment in my career, but this tripod stands out. The ease of setup, combined with the gesture control, makes shooting solo content a breeze. Its lightweight nature means I can take it on all my travels without any hassle. The battery life is impressive, ensuring I don't miss any moment due to power issues. Whether for professional use or hobbyists, this tripod is a solid investment for anyone serious about video content.
Battery life is a dream come true for long shoots! 💯
I bought this for my cooking channel, and it's like having a personal cameraman. It tracks my movements around the kitchen flawlessly. The setup was incredibly easy, and the lightweight design means I can move it wherever I need with ease.
I use this tripod for my live art sessions, and it's like having an assistant by my side. The tracking ensures that my viewers always have the best view of my work, no matter where I move. It's sturdy, reliable, and the battery lasts longer than I expected.
This tripod has transformed my approach to creating instructional videos. The auto-tracking feature means I can focus on delivering content without worrying about staying in frame. The gesture control is a neat addition that makes it feel even more futuristic. Highly recommend for educators and trainers.
As an aspiring filmmaker, I'm always looking for tools that enhance my storytelling. This tripod has opened up new avenues for creativity with its 360° detection angle and smart tracking capabilities. It allows me to film scenes with dynamic movement without needing an extra set of hands. The gesture control is particularly useful for solo projects, enabling me to start and stop recordings without disrupting the flow of my work. Its portability is a significant plus, allowing me to easily transport it between locations. The extended battery life ensures that I can spend more time focusing on my craft and less on logistics.
This tripod has revolutionized my workout videos. The 360° detection angle ensures I'm always in the shot, no matter how much I move. And when I'm done, its compact size makes it easy to store away. Absolutely love it.
Gesture control = magic!
As a travel blogger, this tripod has elevated my content to new heights. Its tracking feature ensures I'm always in the shot, which is essential for solo trips. Plus, it fits easily in my backpack, making it the perfect travel companion.
This smart tripod has made creating my fitness videos so much easier. I love how it tracks my movements across the room, ensuring I'm always visible to my viewers. It's also super quick to set up, which is great for my busy schedule.
this tripod is a must-have
I've been using this tripod for my outdoor adventure vlogs, and it's been a game changer. The auto-tracking keeps me in focus even on the most rugged terrains. Plus, the lightweight design makes it easy to carry on long hikes
Setting this tripod up for my streaming sessions has cut down my prep time significantly. The auto-tracking feature keeps me centered, even when I move around, which is essential for engaging live streams.
Perfect for vloggers!
Running a cooking show from my kitchen, I needed a solution that would let me focus on the cooking rather than the filming. This tripod has been that solution. Its tracking capabilities ensure that I'm always in frame, even when moving around the kitchen to grab ingredients or tools. The setup was straightforward, and the battery life is more than sufficient for my longest recording sessions. Its lightweight design makes it easy to move out of the way when not in use, and the gesture control feels intuitively designed for creators like me. It's become an essential part of my cooking shows.
This is an essential tool for any content creator. Its lightweight design doesn't sacrifice sturdiness, and the battery lasts through my entire filming process. The auto-tracking feature is incredibly accurate, keeping me in frame no matter how much I move
This tripod is a game changer for independent filmmakers. Its ability to track movement seamlessly adds a dynamic quality to shots that would otherwise require a cameraman. The gesture control is impressively responsive, and the extended battery life means less downtime during shoots.
This tripod has revolutionized the way I approach my online teaching sessions. The auto-tracking feature ensures that I can move freely around my teaching space, engaging with my virtual students more dynamically. Its easy setup and long battery life are perfect for my back-to-back sessions, and the lightweight design means I can quickly reposition it as needed. The gesture control has added a new level of interaction, allowing me to pause or start the video with just a simple gesture. It's an invaluable tool for educators like myself who are adapting to the digital classroom.
Having experimented with numerous tripods over the years, I can confidently say this one stands out for its innovative features. The 360° detection angle combined with the 4M detection range allows for unparalleled tracking accuracy. Whether I'm recording instructional videos or live streaming, I can move freely without worrying about going off-camera. The gesture control is another highlight, providing a seamless way to interact with the device. Despite its advanced capabilities, it remains surprisingly lightweight and portable, making it ideal for creators on the go. The extended battery life is the cherry on top, ensuring I can complete my recording sessions without interruption. It's not just a tripod; it's a reliable partner for any content creator.
For anyone into live streaming, this tripod is a must. The way it follows your movements with such precision is impressive. It's also very sturdy, despite its light weight, which is a big plus for outdoor shoots.
The extended battery life of this tripod means I can film my cooking sessions without worrying about running out of power. Its lightweight design is a huge plus, as I can easily move it around my kitchen. A must-have for any content creator.
I never realized how much I needed this tripod until I got it. The 4M detection range is perfect for my dance videos, ensuring I'm always in focus. It's like having my personal cameraman.
Portable and lightweight, my go-to travel companion!
This tripod is a revolution for content creators.
As a nature videographer, this tripod has allowed me to capture stunning, dynamic shots of wildlife without disturbing the scene. The tracking is smooth and precise, and its lightweight design is perfect for quick moves in the field. Plus, the battery life ensures I can spend hours outside without worry.
I run a fitness channel, and having a reliable tripod that can track my movements across the studio is crucial. This tripod not only meets but exceeds those needs. The detection range is perfect for capturing my full range of motion, whether I'm demonstrating yoga poses or high-intensity interval training. The gesture control feature adds a level of interaction with my audience that I hadn't been able to achieve before. Plus, its lightweight nature makes it easy to reposition as needed throughout my space. The extended battery life means I can record multiple sessions without pausing to recharge, which is essential for my production schedule.
Creating dance videos has never been easier. The tripod's detection range means it can follow my movements across the entire room. It's lightweight, so I can take it to any location, and setting it up is a breeze.
The extended battery life on this tripod means I can film longer sessions without interruption, which is crucial for my vlogging marathons. The portable design is just icing on the cake. Definitely worth every penny.
Creating travel content often means I'm my own cameraman, which can be a challenge when you're trying to capture the dynamism of a new city or landscape. This tripod has been a game-changer for me. Its auto-tracking capabilities mean that whether I'm walking through a bustling market or along a serene beach, I'm always in the frame. The setup is intuitive, making it easy to get started even for someone not technically inclined. Its portability means it goes wherever I go, from the streets of Paris to the mountains of Nepal. The battery life is just the cherry on top, ensuring I can film all day without interruption.
For anyone doing live performances or presentations, this tripod is a lifesaver. It ensures you're always the focal point, and the gesture control lets you interact with it naturally. The portability is a huge advantage for artists on the go.
Gesture control is so cool! Feels like the future.
I use this tripod for my makeup tutorials, and it's been a game-changer. The face tracking keeps me perfectly in frame, allowing me to focus on my art without worrying about the camera angle. Plus, the battery life is just phenomenal.
I bought this tripod for streaming my art sessions, and it's been fantastic. The wide detection range and smooth tracking keep me in frame as I move around my workspace. Its portability means I can set up anywhere, making my streams much more versatile.
Love it! 😍 So easy to set up and use!
I bought this for my grandparents so they could video call with the family more easily, and it's been amazing. It tracks them as they move around the kitchen, making our conversations feel more engaging. It's user-friendly, and setting it up was simple.
This tripod has become my go-to for all my photography needs. Its 360° auto-tracking feature ensures I never miss a shot, and the gesture control feels like something out of the future. It's incredibly easy to carry around too, thanks to its lightweight design.
I gifted this to my sister, who's starting her journey as an influencer. She can't stop raving about the gesture control feature. It's made her filming process so much more efficient. A fantastic tool for anyone in the content creation field.
In the world of freelance content creation, having reliable and efficient equipment is key. This tripod has significantly improved the quality of my work. Its ability to track my movements seamlessly means that I can engage more naturally with my audience, creating a more dynamic viewing experience. The long battery life and portability are exactly what I need for shooting on location, where access to power can be limited. The gesture control feature is not just a novelty but a practical tool that makes solo shooting much easier. It's hard to imagine going back to a traditional tripod after experiencing the flexibility this one offers.
As a professional photographer transitioning into videography, I was on the lookout for equipment that could simplify my workflow. This tripod exceeded my expectations. The 360° detection angle ensures that I'm always capturing the best possible shot, even when I'm moving around the subject. Its lightweight design is a significant advantage, as I often find myself in challenging shooting locations where portability is key. The battery life is impressive, allowing me to shoot for extended periods without worrying about recharging. The gesture control feature feels like a glimpse into the future of content creation. Overall, this tripod has become an indispensable tool in my kit.
I've used this tripod for both personal and professional purposes, and it's never let me down. The tracking is spot-on, ensuring I'm always centered in my videos. The battery life is impressive, allowing for extended use without the need for constant recharging.
So portable and easy to use! Perfect for my daily vlogs.
This tripod is a revelation for solo content creators. The 360° detection angle means it catches all my movements, making my yoga tutorials much more dynamic. The setup was intuitive, and the gesture control feels like a futuristic feature that has made filming so much fun.
As someone who's always on the move creating content, this tripod has been a game changer. Its 360° detection angle means I never have to worry about stepping out of frame. Plus, it's so lightweight, carrying it around is a breeze. Highly recommend to any content creator out there!
Battery life is incredible! Lasts all my shooting sessions.
I've been using this tripod for my home workout videos, and it's like having my own personal cameraperson. It follows my every move, ensuring that my followers can see every exercise clearly. Setting it up was a breeze, and its lightweight design is a huge bonus.
So portable! Love taking it on my adventures
This tripod has revolutionized the way I create content. The auto-tracking feature is flawless, ensuring I'm always in focus. The lightweight design and long battery life make it perfect for all-day shoots, and the gesture control adds a layer of convenience that's hard to beat.
As an independent journalist, I often have to multitask between reporting and filming. This tripod has made a huge difference in my ability to produce high-quality video reports. The tracking feature ensures that I'm always in frame, even when I'm moving around during interviews. Plus, the long battery life is a major plus on long days.
It's an indispensable tool for anyone in the field of dance videography.
As a documentary filmmaker, I often find myself in situations where I need to capture footage spontaneously. This tripod has become my go-to piece of equipment for these moments. Its tracking accuracy is unparalleled, ensuring that I never miss a shot, even in fast-paced environments. The portability is a lifesaver, allowing me to move quickly without being weighed down by heavy gear. The battery life is impressive, giving me the confidence to shoot for extended periods without fear of running out of power. The addition of gesture control has simplified my shooting process, allowing me to focus more on the content and less on the equipment.
This tripod has been a lifesaver for my solo travel vlogs. It tracks me perfectly as I explore new places, making my videos look like they were shot by a professional crew. Its compact size and light weight make it the perfect travel companion. Absolutely thrilled with this purchase!
As a tech reviewer, I need to create content that's both informative and engaging. This tripod has been instrumental in achieving that goal. Its 360° tracking capability ensures that I can demonstrate gadgets from all angles without needing to manually adjust the camera. The portability is crucial for attending tech events and showcases, where I need to be mobile. The extended battery life allows me to film comprehensive reviews without the worry of the tripod dying mid-shoot. Additionally, the gesture control feature adds a layer of professionalism to my videos, allowing me to seamlessly transition between shots. It's a must-have for any serious content creator.